ABOUT US

The new Swiss Brand «De Marquet» – launched in September 2016 by designer and advertising professional Raffaella Iten Metzger and entrepreneur Markus Scheidegger – stands for high-quality fashion accessories which combine exclusive design and Italian handcraft.

My objective is to offer accessories of high creativity and great class, doing this with respect for the artisans and their work. Less «fast fashion» and more sustainability instead, that’s what I believe in.

I travel a lot and whenever I was packing I have always been wishing for accessories – especially bags – which would be multifunctional and beautifully designed at the same time: An elegant shoulder bag which can be turned into a stylish backpack whenever the situation requires free hands; a classy handbag with plenty of space to carry all documents for a meeting but with a side bag that can be detached and used as an elegant clutch in the evening … basically, I passionately create accessories I would love to own myself.

De Marquet is the name of my great-grandmother who was a noble Viennese. It perfectly represents tradition and consistency as well as the beautiful family ritual of passing favourites from one generation down to the other. I am delighted at the idea that the accessories I design could become someone’s favorite pieces and last a lifetime, and I wish you much pleasure with our De Marquet creations!

Raffaella Iten Metzger
Head of Design – Managing Owner
Raffaella Iten Metzger

The De Marquet products are of high quality, all designed by Raffaella Iten Metzger and entirely made in Italy by expert and passionate artisans with fine and exclusive materials.


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Shipping

We currently only ship within Switzerland but are intending to change this in the near future. If you would like to know when we will be shipping to other countries, email your name and email address to info@demarquet.ch and let us know.

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:
Swiss Post
UPS
FedEx
DHL

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

  1. Please email info@demarquet.ch to request a refund.
  2. Mail your returned item to:
    De Marquet
    Marktgasse 55
    3011 Bern
    Switzerland
  3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Exchanges

If your item is in like new condition, you may exchange your item for a different style or color.

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